Privacy Policy

    Last updated: September 2025

    Introduction

    ServiceSnapp ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service integration platform.

    Information We Collect

    Information You Provide

    • Contact information (name, email address, phone number)
    • Account credentials for service platform integrations
    • Business information and preferences
    • Communications with our support team

    Information We Collect Automatically

    • Usage data and analytics
    • Device and browser information
    • IP addresses and location data
    • Cookies and similar tracking technologies

    How We Use Your Information

    • Provide and maintain our integration services
    • Process transactions and send related communications
    • Improve our platform and develop new features
    • Send you updates, marketing communications, and other information
    • Respond to your comments, questions, and customer service requests
    • Monitor and analyze usage and trends

    Information Sharing

    We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

    • With your explicit consent
    • To service providers who assist in our operations
    • When required by law or to protect our rights
    • In connection with a business transfer or acquisition

    Data Security

    We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

    Integration Data

    When you connect ServiceSnapp to your field service platform, we access only the specific data necessary to provide our services. We use secure, encrypted connections and follow industry best practices for API integrations. Your field service data remains in your control and is never permanently stored on our servers unless explicitly required for the functionality you've requested.

    Your Rights

    You have the right to:

    • Access and receive a copy of your personal information
    • Rectify inaccurate personal information
    • Delete your personal information
    • Restrict or object to processing of your personal information
    • Data portability
    • Withdraw consent at any time

    Cookies

    We use cookies and similar tracking technologies to track activity on our platform and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

    Changes to This Policy

    We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

    Contact Us

    If you have any questions about this Privacy Policy, please contact us:

    • Email: privacy@servicesnapp.com
    • Phone: 913-735-5303
    • Address: Kansas City, MO